Use cases
Typical scenarios we design and deliver. Every landscape is different — these show the pattern, not a promise.
01 · Integration · Operations
Challenge
Support teams spend hours every day searching logs to understand why an order or invoice interface failed.
Solution
Interface Resolution Agent in Joule reads AIF, Integration Suite and runbooks, proposes a fix and restarts after approval.
−60%
time to resolve*
24/7
first-line analysis
02 · Finance
Challenge
Blocked invoices due to price or quantity differences wait days for manual clarification.
Solution
A Joule capability explains the block, shows the PO and goods receipt and drafts the message to the buyer.
−40%
blocked invoice backlog*
1 click
to the full context
03 · Procurement
Challenge
Buyers jump between transactions to check open orders, delivery dates and supplier history.
Solution
Ask in plain language: “Which orders from supplier X are late?” — answers from released S/4HANA APIs.
5 min
saved per query*
0
new authorisations needed
04 · Asset management
Challenge
Technicians lack quick access to equipment history and similar past failures on the shop floor.
Solution
A multi-agent system (A2A) combines SAP PM notifications, manuals and spare-part stock into one answer.
−25%
mean time to repair*
3
sources in one answer
* Target values based on typical process benchmarks; actual results depend on your landscape and data.