AI · 2.11.2026
Joule Studio: SAP-managed vs customer-managed BTP
Where an agent runs, how it reaches business systems and who may use it.
AI solutions for SAP
From Gen AI Hub applications and SAP Joule agents to A2A / MCP multi-agent systems - BOIDRA designs, builds and operates AI inside the SAP ecosystem.
25
ready Joule capabilities
12
business personas covered
2 wk
from idea to prototype
100%
changes approved by a human
Our agents · Interface Resolution Agent
Ask in SAP Joule what broke. The agent finds the root cause in your own systems and documents, proposes the fix, and asks before it changes anything.
We have an error in sales order 122344. What is the root cause?
Resolution proposal · ZSD/ORDERS v1
Fixed. Restart the message.
Restarted, running in the background
What we do
SAP Joule agents
Custom Joule skills and agents built in Joule Studio, answering in your users' language.
Gen AI Hub applications
Document extraction, summarisation and search apps on SAP Generative AI Hub.
Multi-agent systems (A2A)
Agents that cooperate across SAP and non-SAP systems via the Agent2Agent protocol.
MCP connectors
Secure Model Context Protocol servers exposing your SAP data to approved AI tools.
AI operations
Monitoring of quality, cost and drift — with monthly reports and improvements.
Training & enablement
Workshops that help your SAP team build and own AI solutions themselves.
How we work
01
Discover
We map your processes and pick the use case with the clearest business value.
02
Prototype
A working prototype on your data in two weeks — not a slide deck.
03
Build
Production-grade agents on SAP BTP with security, logging and tests.
04
Operate
We monitor quality and cost, and keep improving after go-live.
Joule Capabilities
Purchasers, accountants, planners and sales teams ask SAP Joule in plain language. 5 business areas, 12 personas and 25 capabilities, or one built for you.
5
Procurement
Purchaser · Procurement Manager
6
Finance
AP, AR and General Ledger Accountants
5
Sales
Sales Representative · Billing Specialist
6
Supply chain
Inventory · Production · Shipping
3
Asset management
Maintenance Planner · Technician
Why BOIDRA
Your authorisations
Agents answer within each user's own SAP roles. Nothing more.
Human in the loop
No change in your system without an explicit yes.
Standard APIs
Built on released SAP APIs, so upgrades don't break them.
Cost under control
We budget AI Core consumption before writing code.
Industries
Security & compliance
GDPR & EU AI Act
Data processing agreements, risk classification and documentation for every solution.
EU data residency
Deployments in EU regions of SAP BTP; no training on your data.
Principle of least privilege
Principal propagation — the agent sees only what the user may see.
Audit trail
Every question, answer and approved action is logged.
Ways to work with us
Fixed-price package
Best for a clear, contained scope.
Project
For a production agent or integration.
AI retainer
Ongoing development and operations.
From the blog
AI · 2.11.2026
Where an agent runs, how it reaches business systems and who may use it.
Post · 6.10.2026
What it takes to move an SAP AI agent from demo to production.
AI · 27.09.2026
Capacity Units, model consumption and a worked example.
FAQ
Tell us what you're trying to automate in SAP. We'll tell you - honestly - whether an agent is the right tool, and how we'd start.
Or call: +48 511 051 045